Microsoft Certified Desktop Support Technician

The Microsoft Certified Desktop Support Technician (MCDST) credential proves that you have the skills to successfully support end users and to successfully troubleshoot desktop environments that are running the Microsoft Windows operating system.

MCDST candidates are required to pass two core exams. Elective exams are not required. The following table lists Official Microsoft Learning Products courses and Microsoft Press books that are designed to help you prepare for these exams. See individual exam preparation guides for exam availability.

Schedules


Regular Track Accelerated Track
Price Begin End Price Begin End
$1,100.00 Nov 23 2009 Nov 27 2009 $800.00 Nov 23 2009 Nov 25 2009
$1,100.00 Dec 7 2009 Dec 11 2009 $800.00 Dec 7 2009 Dec 9 2009

Courses


CourseExam No.NameDays (Regular)Days (Accelerated)
226170-271Supporting Users Running the Microsoft Windows XP Operating System32
226270-272Supporting Users Running Applications on a Microsoft Windows XP Operating System21

Training Package

  • Days of intensive lectures, laboratory exercises and review with very experienced and certified trainer
  • Official Microsoft Learning Product (OMLP) Courseware
  • Practice tests and simulations, when needed
  • Exam Vouchers
  • Three-star hotel accomodation with single occupancy
  • Shuttle services to and from the training center
  • Transportation to local airport
  • Breakfast, snacks, lunch

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